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AI agents for your phone line

Remorei answers and places calls on your own numbers. Its agents book appointments, take orders and requests, and hand the call to your team when a person should take it.

Create accountSee the product

Every call with who called, which agent answered and how it ended, for every number and agent.

Calls in the dashboard: the past seven days and the call history, with each call’s agent, status and length.

Screens from the dashboard, with an example business.

Runs on the provider accounts you already have

  • OpenAI
  • Anthropic
  • xAI
  • Soniox
  • Deepgram
  • AssemblyAI
  • ElevenLabs
  • Cartesia
  • Fish Audio
  • Telnyx
  • Twilio

Start from the job

Pick the job and the agent comes set up for it, with a brief you rewrite in your own words. On the call it finds its own.

See the use cases

Front desk and bookings

Answers calls, books, moves or cancels appointments, takes messages and transfers to your team.

See this use case
Job brief Answers calls
Who it talks to
People calling us, from new callers asking what we offer to existing customers who want to book, move or cancel an appointment.
Our policies, and why
Prices, opening times and services come only from the information we have given it, because a wrong answer costs more than a short wait.
How it comes across
Warm and unhurried, gets to the point, asks one thing at a time, and never pushes anyone to book.

Phone orders

Takes pickup and delivery orders from your menu or catalogue, and reads each order back.

See this use case
Job brief Answers calls
Who it talks to
Customers calling us to place an order or ask about one, often in a hurry and sometimes unsure what they want.
Our policies, and why
It offers only the items and prices in the information we have given it, because a made-up item or price becomes a promise.
How it comes across
Quick, friendly and precise, keeps the pace up for callers in a hurry, and checks a detail rather than guessing it.

Customer support

Answers questions about orders, products and policies, and passes the call to a person when it should.

See this use case
Job brief Answers calls
Who it talks to
Our customers with a question or a problem, often about something they bought or ordered, and sometimes upset by the time they call.
Our policies, and why
It answers only from the information we have given it, because a wrong answer about an order or a policy costs more than a handover.
How it comes across
Calm, patient and plain-spoken; it listens to the whole problem, acknowledges it once, and tells the caller what will happen with it.

After hours and overflow

Picks up when your team is closed or busy, takes messages and books what it can.

See this use case
Job brief Answers calls
Who it talks to
People calling us outside opening hours or while the team is busy, who expected a person and may be in a hurry.
Our policies, and why
It says early that the team cannot come to the phone and what it can do instead, because a caller who believes they reached a person feels misled later.
How it comes across
Warm, reassuring and efficient; it keeps the call short for anyone who only wants to leave a message.

Reminders and confirmations

Calls the people on your list to remind them or confirm, and records each answer.

See this use case
Job brief Makes calls
Who it talks to
People we already know, called from a campaign list.
Our policies, and why
It says early who it is calling for and why, because people hang up on calls they cannot place.
How it comes across
Polite, brief and easy to say no to; it respects the person’s time and never argues.

From brief to first call

Set an agent up in the dashboard, hear it from your browser, then put it on a number.

Start from the job, in your own words

Pick a starting brief or write your own: who calls, what matters, how it should come across and what it is not.

An agent’s job brief, written the way you would brief new staff.

Your providers. Your systems.

Every part of the call runs on an account you choose, and what happens on it goes to your own systems.

Send every call’s outcome to your own systems

Each event is signed, so your endpoint can tell it came from Remorei before it acts on it.

import { createHmac, timingSafeEqual } from 'node:crypto';

// Avrosh-Signature: t=<unix seconds>,v1=<HMAC-SHA256>
// signed over "<t>.<raw body>" with your secret
export function verify(secret, header, body) {
  const { t, v1 } = Object.fromEntries(
    header.split(',').map((part) => part.split('=')),
  );
  const expected = createHmac('sha256', secret)
    .update(`${t}.${body}`)
    .digest('hex');
  return v1?.length === expected.length &&
    timingSafeEqual(Buffer.from(expected), Buffer.from(v1));
}
See the integrations

Phone numbers

Your own numbers, with calls on your carrier account.

TelnyxTwilio

Listening

Real-time speech recognition from the provider you choose.

SonioxDeepgramAssemblyAI

Reasoning

The model that understands the caller and decides what to say.

OpenAIAnthropicxAI

Voice

The voice your callers hear, from your own voice library.

ElevenLabsCartesiaFish Audio

Webhooks

6 events, each signed with HMAC-SHA256.

API keys

Start calls and read results from your code.

Zendesk

Confirmed requests as private tickets.

Rules the system keeps

Your accounts, your numbers, and what an agent may do, enforced by Remorei rather than left to the agent’s words.

Your accounts, your numbers

Remorei hosts the platform; the calls run on accounts you own.

  • Calls run on your own carrier account
  • Provider keys are checked when added and kept encrypted
  • Bring a number you own, or buy one in the dashboard
  • Choose the provider for each part of the call

It does only what you allow

Each switch is a rule the system keeps, whatever the agent says.

  • Each action is its own switch
  • It confirms with the caller before anything is saved
  • A person accepts a transfer before it connects
  • An unknown call outcome is never redialled

Security and governance

Every business is kept apart in the database, every change to an agent, its knowledge and what is published is recorded, and provider keys stay in an encrypted vault.

Row-level security Encrypted keys Audit trail Roles and permissions Recording opt-in Do-not-call list

Common questions

What is Remorei?

A hosted platform for AI phone agents. You set an agent up in the dashboard, connect your number and the provider accounts it runs on, and it answers or places calls for your business.

Do I need my own provider accounts?

Yes. Calls run on your own carrier account, and you connect the providers each agent listens, reasons and speaks with. Their usage is billed to you by them.

Which phone numbers can I use?

A number you own on Telnyx or Twilio, or one you buy in the dashboard. Each number can answer calls, make them, or both.

What does it cost?

Write to hello@avrosh.com and we will tell you.

When can I start?

Now. Create an account, then set up your first agent and call it from your browser.

Put an agent on your phone line

Create your account, set up an agent from a job brief and call it from your browser before it answers your line.

Create account